How Wallet Data Is Used And Stored
This Privacy Policy applies to information created through your account, including your phone verification result, sign-in details, device signals, support messages and activity linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account status. We use these records to identify your account, match a payment
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reference, investigate an interrupted cashier step and protect access from unusual devices. We do not ask for wallet credentials outside the payment route shown in your account. A receipt or transfer reference may remain attached to the relevant account record so our support team can trace
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a status question. We keep records only for operational, dispute-handling or legal needs, then remove or anonymise them under our retention process. Access depends on local law, and this policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.